Services
Shopping Services
We carry a variety of items including electronics, personal care products, lifestyle products, and market/food products. We can bring any product on board upon request, provided it is legal and allowed by the ship's management.
Cash or credit card
Bring the receipt and the product in good condition to our team on board.
Register on the website, select the product, and place the order.
Your order will arrive on our next visit to the ship.
You can pay with a credit card, PayPal, or cash upon collection.
You will receive an email when we have your package, and it will be delivered on our next visit.
Shipping Services
Send a message to shipping@4crew.com with complete sender information.
Select the port your ship will arrive at:
Charges vary based on package size and weight.
Track your package with the supplier and receive a message once it enters our system.
It takes 36 hours to process your package for delivery on our next visit.
Check with your HR department, the port calendars, or send an inquiry to find out our next visit.
You can add that service at your request to be quoted
UPS, FedEx, DHL, Postal Service and other private couriers.
Prices may vary as companies charge according to the country destination and length, width, height, and weight of the package.
Ask your supplier for the return label, send us the request with the label, and we will communicate to let you know the date for the collection package
up to 6 months
$10 per week per piece ( bags, packages, luggages )
Crew shopper services
We offer personalized shopping and delivery solutions.
You have 2 options:
- Use Amazon's automatic search engine on our website.
- Send an email to crew-shopper@4crew.com with the product you are looking for.
The basic rate is a $12 fee for items below $100, and 10% after tax and shipping for items above $100. Larger items will have a customized quote.
Sent an email to: crew-shopper@4crew.com
Send a request to crew-shopper@4crew.com with your order number and issue.
Moneygram services
See the onboard visit calendar link.
Provide complete sender and receiver information, a valid ID, and the money.
Fees vary depending on the country and the amount sent.
A currency exchange is a licensed business that allows customers to exchange one currency for another. Currency exchange of physical money (coins and paper bills) is usually done over the counter at a teller station, which can be found in various places such as airports, banks, hotels, and resorts
It takes a few minutes if the information is correct. Bank transfers may take longer
If the information goes wrong, they will not give the money to the recipient, and they will tell you the reason, he must inform the person who sent you the money and that person must send us an email to moneygram@4crew.com as soon as possible to make the necessary correction in the transaction but if more than 10 days pass the money will be reversed and the person must go to our offices for the money
If you are a registered customer, you can send us the request to moneygram@4crew.com with all the correct information and provide with you with a quotation.
